Executive Profile Directory | The Influence Board

As Chief People Officer, Richard Williams oversees Western Union’s Human Resources functions around the globe. He is based in at the company’s global headquarters in Denver, Colorado. Williams was responsible for leading the organization’s successful implementation of the “WU Way,” a program designed to transform Western Union’s operating model to better enable innovation, improve the customer experience and drive productivity. In addition to holding a senior executive role with Western Union, Williams is a thought leader in corporate responsibility and shared value. He is an active member on the board of directors of the Western Union Foundation. Williams joined Western Union in 2009 as the Vice President of Human Resources for the Americas region. Prior to joining Western Union, Richard worked for Fullerton Financial Holdings (a wholly owned subsidiary of Temasek Holdings) as its Senior Vice President of Human Resources for Central and Eastern Europe, Middle East and Africa, based in Dubai. Williams also spent more than 17 years with American Express, holding senior human resources roles in Europe, Asia, Latin America and the U.S. In his last role with American Express, Williams was the Vice President of Human Resources for the Latin America, Caribbean and Canada region. Williams also has held senior-level roles with Dunia Finance in the UAE, a joint venture between Fullerton Financial and Mubadalla, and with ACNielsen. Williams was born in Mombasa, Kenya and has lived in seven countries. He holds a Bachelor of Arts in Political Science from San Diego State University.

Richard Williams

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