Influence Board

Rachana Singh

Solution Operation Lead

Results-CX

$300

Requested Donation

Rachana's Summary

I am a person who likes to learn things and grow, want to utilize my knowledge in the best possible way in order to get a chance to enhance my skills and contribute towards the growth of the organization. Generate qualified opportunities by different types of research mechanisms. Identify key decision-makers/customer pain points within target organizations. Generate/Qualify leads from marketing campaigns, events and self-research. Understand customer business to better explain value proposition/maximize revenues Kick start conversations with decision-makers/set up meeting/showcase live product demos. Build pipeline of business with existing contracts, nurture them to convert as opportunities during the renewal window. Establish, maintain customer relationship for smooth business relationship/possible referrals. Work closely with internal resources on escalation and resolution processes for critical customer issues. Negotiate tough on various aspects of the deal like pricing/features.

About Rachana

  • Span of Control

    The number of people reporting to them

    10-49

  • Industry

    Telecommunications

  • Size of Company

    In terms of revenue

    $50 - $99 Million

  • Employees of Company

    The number of people working for this company

    1,001-5,000

  • Business Function

    Customer Service

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My "Bold Ask" to Vendors

...compelling reasons I would take a meeting.

Meetings I'm Not Interested In

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