Influence Board

Polly Lynch

Vice President, Client Lifecycle Support

TTEC

$350

Requested Donation

Polly's Summary

Process improvement at its core is about changing human behavior. My education, that encompasses the arts and counseling, may seem disconnected. But it actually comes together since effective process improvement at its best, calls for creative thinking and an understanding of human interaction. Success in global scale initiatives ultimately requires influencing without authority and building relationships across functions. This skill draws on my background in human behavior and counseling. Key competencies include: process improvement, Lean Six Sigma, leadership, global initiatives, change management, process documentation, quality assurance, customer experience, operational excellence, operational business intelligence and analytics.

About Polly

  • Span of Control

    The number of people reporting to them

    lt 10

  • Industry

    Services

  • Size of Company

    In terms of revenue

    gt $1 Billion

  • Employees of Company

    The number of people working for this company

    gt 10,000

  • Business Function

    Information Technology/Engineering

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My "Bold Ask" to Vendors

...compelling reasons I would take a meeting.

Meetings I'm Not Interested In

Supported Causes & Charities