Patrick Hurley

Vice President, Payment Services



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Patrick's Summary

Operations Executive, Financial Services NICSA NOVA Award – Emerging Leader in Asset Management BS, Organization Leadership; Series 6, 26, 51 Senior financial services operations leader with progressive record leading global teams to build excellence in employee engagement, partner/client relationships, customer experiences, operations, and margin improvement. Specialties Employee Engagement – Customer Experience – Partner/Intermediary Relations Global Operations – Process Improvement – P&L Ownership – Complex Corporate Initiatives Risk Assessment – Contract Negotiation – DTCC/NSCC – Sales Reporting Selected Career Highlights • Built and maintained highest divisional employee engagement ranking for most recent two years, consistently improving from engagement scores from the low-70s to mid-90s. • Initiated and led division-wide program that reduced annual costs $2 million through unilateral process auditing, streamlining, and automation, all while increasing employee engagement. • Sponsored and led organization wide transformational platform transition initiative, critical to both data and client service strategies and necessary for the OFI/Invesco acquisition and merger to close. Delivered the $20 million project on time and under budget.

About Patrick

  • Span of Control

    The number of people reporting to them

    lt 10

  • Industry

    Financial services

  • Size of Company

    In terms of revenue

    gt $1 Billion

  • Employees of Company

    The number of people working for this company


  • Business Function

    Information Technology/Engineering

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