Jim Haid

CEO

Snowrise

$400

Requested Donation

Jim's Summary

Entrepreneur with a passion for decision-making, engaging customers, analytics, and diving into the unknown. Extensive experience leading product and operational initiatives during various growth stages at startups and Fortune 500 companies. All-around champion of the customer experience when it comes to product performance and customer-facing processes. I'm as comfortable operating at 50,000 feet and speaking with a board of directors as I am crawling in the mud to resolve any issue. SUMMARY OF QUALIFICATIONS - Global product and P&L owner for 10 years - Extensive metric and data analytics background tracking customer, financial, and operational experiences, behaviors, and process capabilities - Successfully implemented large-scale software solution to satisfy U.S. government's RFP and enable participation in $20B+ of government contracts - Owned domestic and international customer relationships - All-around champion of the customer experience for both product usability and customer-facing processes - Owned initiative that reduced global network inventory systems and processes from 8 to 1, recovered $10M+ in assets and reduced expenses by $2M annually - Led large (70+), distributed organizations for product and network solutions - Well-versed in the cultural, financial, and operational challenges growing companies face, knowledge gained via 3 startups and 9 acquisitions Areas of Expertise: - Mobile Apps and Experiences - SaaS - P&L Management - Strategic/Tactical Planning & Execution - Agile Methodologies - Program Management - Customer Relationship Management - Vendor Management

About Jim

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