Donna Dershem

Deputy Chief Information Officer

City of Aurora, CO


Requested Donation

Donna's Summary

As Deputy CIO at the City of Aurora, Colorado, my primary role is to lead daily information technology operations for a team of 30 software developers, programmers, and analysts who support 4,000+ employees in 22 municipal departments, including public safety agencies. My career success is a result of emphasizing customer experience, collaboration, talent development, and process improvement. An IT operations strategist, I lend companies an advanced proficiency in change management, governance, and organization development. Talent development is critical to organizational success. The foundation of my leadership style is supporting teams with the coaching, training, and resources each individual needs so we can collectively execute key business initiatives. I'm recognized as an advocate for the City of Aurora and known for being highly motivated, reliable, creative, and enthusiastic. I thrive in environments where I'm called upon to foster partnerships, collaborate, and share my expertise. AWARDS: - Excellence Award in Change Management, Colorado Government Association of Information Technology | 2019 - Outstanding Manager Award, City of Aurora | 2017 SELECT ACHIEVEMENTS: - Collaborated with internal IT peer leaders to develop a 10 year Capital Improvement Master Plan to ensure the City's short and long term technology needs are met. - Created a graphical representation of the City of Aurora’s technology solutions, identifying their functions and alignment to each city department. - Established a Solutions Rationalization Modernization strategy with existing configuration management database. - Serve on City's internal audit team to field and evaluate business unit technology requests that result from audit findings. - Serve as Emergency Operations Center IT Emergency Support Function Liaison; presents the current and future state of the City’s Public Safety technology to the Public Safety, Courts, and Civil Service Committee. EXPERTISE: - Operations Transformation - Business Process Improvement - Cross-Function Collaboration - Technology Procurement - Vendor Management - Talent Development

About Donna

  • Span of Control

    The number of people reporting to them

    lt 10

  • Industry


  • Size of Company

    In terms of revenue

    $250 - $499 Million

  • Employees of Company

    The number of people working for this company


  • Business Function

    Information Technology/Engineering

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